Salesforce Service Cloud Technology Manager

Take your career to the next level with lululemon as a Technology Manager for Salesforce Service Cloud. This hybrid role focuses on leading a dynamic team and driving impactful solutions.

As part of lululemon’s Technology leadership team, you will manage cross-functional Salesforce Engineers and Analysts. Your expertise will be crucial in executing high-quality outcomes for the Salesforce platform while promoting a culture of empathy and growth within the team. Core responsibilities will include resolving production incidents, ensuring robust software delivery, and staying updated on emerging technologies.

Key Responsibilities:
• Manage a cross-functional team across multiple workstreams
• Ensure timely, scalable outcomes for Salesforce Service Cloud
• Lead discussions on trade-offs with stakeholders
• Drive software delivery that meets business requirements
• Resolve production incidents per management standards

Requ...