Salesforce Solution Architect, Service Cloud Remote - Canada (Alberta, British Columbia, Ontari[...]

Overview

Salesforce Solution Architect, Service Cloud

NeuraFlash, Part of Accenture, is redefining the future of business through AI and technologies like Agentforce, Salesforce Einstein, Service Cloud Voice, and more. We craft intelligent solutions to revolutionize workflows, elevate customer experiences, and deliver tangible results. We are building the future of generative AI and AI agents, and are proud to partner with Salesforce on Agentforce.

Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. You’ll collaborate with trailblazing experts and work on AI-powered bots, streamlined operations, and generative AI solutions to drive innovation at scale. This role adds a Salesforce Solution Architect to our Service Cloud practice.

Responsibilities

• Facilitate business process reviews to identify customer requirements and processes
• Translate customer requirements into Sale...