Salesforce Technical Manager
InfyStrat Software ServicesJob Description
Department: IT
Role Level: Lead
Experience: 8–12 years
Location: (Not specified)
Work Mode: Remote
Employment Type: Full-time
Notice Period: 7-15 days
Number of Openings: 20
Top / Required Skills: salesforce service cloud, lwc, apex
Company / Product Snapshot
Infystrat software services
Role Purpose
Strong hands-on experience in Salesforce Service Cloud (Case Management, Omni-Channel, CTI, Knowledge, Entitlements, SLAs).
Apex, Lightning Web Components (LWC), Aura, SOQL/SOSL.
Integration experience (REST/SOAP APIs, middleware like MuleSoft).
Experience with Flows, Process Builder, and automation tools.
Experience with Service Cloud Voice, Digital Engagement (Chat, Email-to-Case).
Key Responsibilities
- (Not specified)
Required Core Skills
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