SAM Specialist Remediation & Operational Support

Job Description

Requisition ID:

The SAM Specialist – Remediation & Operational Support is accountable for executing operational SAM activities and driving remediation outcomes, ensuring issues related to discovery, data quality, and unauthorized software are tracked, resolved, and reported effectively. As SAM operations mature, this role is expected to expand from reactive issue resolution into proactive risk identification, operational optimization, and improved automation of remediation workflows.

Responsibilities

• Ensure SAM operational issues are managed through to resolution
• Drive timely remediation of unauthorized software
• Improve data quality through structured issue identification and coordination with IT teams
• Provide operational transparency through clear tracking and reporting
• Reduce ongoing SAM risk through consistent operational execution
• Respond to operational requests relat...