SAMP Support Technician

Location: South Africa | Permanent Position (Full-Time) (in-office)
Are you a technically minded professional with a passion for systems, data, and engineering support? We're seeking a highly skilled and proactive SAMP Support Technician to join our dynamic team and play a key role in the implementation, support, and optimization of the SAMP platform across client sites.
This is a hands-on role focused on helping clients maximize the value of their engineering data through system configuration, data analysis, troubleshooting, and user training.
Implement and configure SAMP instances at client sites, including:
Functional Location (FL) & Inspection Location (IL) setup
Dashboard configuration, QCP creation, dynamic images, and risk assessment setup
Check sheet creation and inspections capture
Provide frontline technical support and resolve client issues via support tickets
Monitor data quality and integrity across the platform
Perform data analysis to identify ...