Sani Marc Customer Experience Specialist

Elevate customer service at Sani Marc as a Customer Experience Specialist. In this role, you'll focus on customer satisfaction through effective communication and proactive service.
As a part of the team under the supervision of the Customer Experience Supervisor, you will manage customer inquiries, order processing, and product promotion across three divisions. The role emphasizes teamwork, solution-oriented approaches, and creativity in merchandising, ensuring that customer needs are met effectively. You will be part of a vibrant work environment that values your input and innovative ideas.
Key Responsibilities:
• Serve as the main contact for customer product inquiries
• Process and fulfill orders in a timely manner
• Address customer requests and escalate as needed
• Promote and display products creatively in store
• Participate in additional tasks assigned by the supervisor
Requirements:
• High school diploma essential
• Deep passion for customer serv...