SAP FICA Consultant (Toronto)

Position : SAP FICA Consultant Location : Toronto, On Key Responsibilities

Configure and optimize SAP FICA dunning and collections processes, including dunning intervals, disconnections, notices, and correspondence Design, simplify, and maintain BRF+ rules for collections, payment eligibility, risk segmentation, and treatment logic, with a focus on reducing unnecessary customization Identify opportunities to replace complex custom logic with standard SAP and BRF+ capabilities where possible Implement and enhance payment arrangement (installment plan) rules, default handling, and installment calculations Support changes to collections correspondence, notices, and fact sheets to ensure accuracy and regulatory compliance Configure payment handling, adjustments, and automated write-off processes for closed accounts Align FICA and BRF+ processes with digital channels and agent tools to improve operational efficiency and reduce handling time Support functional design, testing, deplo...