SAP Operations & Resource Manager at IBM

Lead operations for the SAP Program as an Operations and Resource Manager at IBM Consulting FutureNow in Quebec. Drive team engagement and optimize project delivery seamlessly.
In this key role, you'll be responsible for overseeing SAP service delivery while ensuring effective staffing solutions and maintaining client relations. Your strong leadership and communication skills will help you motivate teams, resolve performance issues, and propose innovative AI integration strategies. Collaboration with local and global teams is crucial for successful execution of projects.
Key Responsibilities:
• Ensure quality execution of LGS services
• Propose tailored operational improvements to the client
• Monitor team performance and engage in continuous improvement
• Actively participate in resource recruitment and onboarding
• Report to the executive team on project staffing
Requirements:
• 5 to 10 years in SAP service delivery or resource management
• Proven staffi...