SC Cleared Desktop Support Analyst C

Job Title: SC Cleared Desktop Support Analyst
Location: Remote/Bristol
Duration: 3 months with possible extension
Rate: Up to £250 per day via an approved umbrella company
Must be willing and eligible to go through the SC Clearance process

Are you passionate about delivering exceptional IT support and eager to work in a dynamic environment? Our client, a reputable organisation, is hiring for a Desktop Support Analyst to join their team in Bristol. This is a fantastic opportunity to utilise your technical skills and provide vital second-line support across multiple sites.

What you'll be doing:
* Troubleshooting and resolving hardware and software issues across desktop environments.
* Supporting Windows 10 platforms, including configuration and support for mobile devices.
* Managing support requests via service desk tools, ensuring timely resolution within agreed SLAs.
* Maintaining operational and technical documentation to high standar...