Scaled CSM for Enterprise Growth & AI Adoption

A leading no-code app platform based in London seeks a Scaled Customer Success Manager to manage Enterprise accounts and drive customer success. This hybrid role involves onboarding customers, monitoring adoption, and ensuring value through engagement. Ideal candidates have over 5 years in customer management, preferably in B2B SaaS. Strong collaborative and problem-solving abilities are essential, with an emphasis on teaching clients in utilizing Airtable's features effectively. A diverse and inclusive workplace is promoted.
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