Scheduler – Home Health

Scheduler – Home Health (Nairobi, Kenya)
Client: BrightStarCare of Bedford / Manchester
Schedule: Mon–Fri | 7:30 a.m.–5:30 p.m. EST
English: Advanced/Fluent (Mandatory)
Required: Home Health + Caregiver Scheduling + Recruiting
What We Need (Very Specific)
1+ year Home Health experience.
Coordinating caregivers who provide in‑home patient care (personal care, monitoring, daily support).
Strong caregiver scheduling: assigning daily shifts, urgent coverage, high‑volume coordination.
High call performance: answering quickly, managing large call volume, and responding to texts simultaneously.
Advanced English: professional communication + ability to document accurately.
Tech proficiency: Advanced Google Sheets, CRM, Microsoft Office.
Excellent multitasking under pressure and fast decision-making.
Accurate note‑taking (physical + digital).
Key Responsibilities
Schedule and coordinate caregiver shifts.
Cover last‑minute and open shifts immediate...