Scheduling Assistant - HIS, Logistics and Call Centre

Job Description

The Scheduling Assistant plays a vital role in a fast-paced, time-sensitive environment, responsible for scheduling and staffing functions that support daily operational needs. Reporting to the Manager, Patient Access & Health Information Management Services, and working in close collaboration with departmental leaders within Logistics and the Call Centre, the Scheduling Assistant is accountable for coordinating staff coverage for same-day absences and future staffing needs. This role also supports timecard processing, line adjustments, master schedule creation, and scheduling investigations. The Scheduling Assistant ensures staffing continuity through proactive planning, adheres to collective agreements, and contributes to operational efficiency and workforce satisfaction.

Primary Responsibilities: