Scheduling Receptionist

About Us

Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in‑class value‑adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.

Our Guadalajara, Mexico Team is growing and we're looking for Scheduling Receptionist s to join our Helpware team.

Scheduling Receptionist will do the following

• Answering incoming patient phone calls.
• Scheduling patient appointments for multiple locations.
• Triage patients call efficiently and effectively.
• Effectively answer patient questions with confidence.
• Obtain and enter new patient demographics into EHR Software.
• Assist with incoming patient referrals.
• Providing excellent patient service.
• Pe...