Scheduling Specialist

At
Kansas City Clinic Advisors
, we're looking for a
Patient Scheduling Specialist
to join our team In this role, you'll provide high-quality scheduling support to primary care clinics across the United States—helping patients access care quickly, accurately, and with compassion.

Key Responsibilities:

• Answer and triage incoming patient phone calls with professionalism and empathy.

• Schedule, reschedule, and cancel appointments in alignment with provider availability and clinic protocols.

• Route messages and calls to the appropriate clinical or administrative team members.

• Communicate appointment details and preparation instructions clearly to patients.

• Monitor voicemails, message queues, and scheduling requests to ensure timely responses.

• Accurately document all patient communications and updates in the EHR (Electronic Health Records system).

• Collaborate with clinical team...