Scheduling Team Leader

Scheduling Team Leader – Home Care

Are you a skilled leader or ready for a new challenge in team management? Do you have a passion for ensuring client care needs are met through efficient scheduling? Consider joining us as a Scheduling Team Leader, where your organisational skills and leadership will ensure our scheduling team runs smoothly and help us deliver outstanding service to our clients.

About the role
As Scheduling Team Leader, you will

• Lead, mentor, and support a team of schedulers to ensure daily targets and service standards are met.
• Oversee the creation and maintenance of staff rosters and shift allocations, ensuring compliance with current processes and BaptistCare Enterprise Agreement.
• Liaise with area managers, care facilitators and other stakeholders to support client changing priorities and urgent requests.
• Monitor and report on team performance, identifying areas for proce...