Scheme Manager

Scheme Manager - Females

£34,139.11 a year

Stoke-on-Trent

Hours per week 40.25

Contract type Permanent

You’ll manage the team at our 24/7 Female Scheme. Ensuring that everyone has the right support, training and tools to work independently and confidently. You’ll make sure that customers receive the right support to maintain their tenancy and develop positive relationships with other customers and the community. You will also be required to manage additional schemes at different times as required.

What you’ll do:

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Lead the day-to-day delivery of a 24/7 supported accommodation service, ensuring high-quality housing management, building safety, and effective service delivery.

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Manage, support, and develop staff through recruitment, training, supervision, regular meetings, and performance objectives.

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Oversee referrals, resident engagement, multi-agency working, and promote customer...