Scrum Master (m/f/d)

About the Job

As a Scrum Master at Allianz, you will play a key role in driving agile methodologies and principles within our global Contact Center Services teams, collaborating across Spain, Germany, and India. You will facilitate Scrum events, coach teams to higher levels of agile maturity, and promote self-organization and cross-functional collaboration. Acting as a servant leader, you will remove impediments, ensure team harmony, and support the delivery of high-value outcomes. Additionally, you will contribute to the organization’s Agile strategy by mentoring teams and stakeholders on best practices, fostering a culture of continuous improvement and innovation.

What you do

• Facilitate Scrum events and team collaboration workshops.
• Coach teams to improve agile maturity and embrace an agile mindset.
• Establish and report on agile metrics to enhance team effe...