Sea Logistics Customer Care Specialist

**It's more than a job**

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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Sea Logistics Customer Care Specialist is responsible for managing customer relationships, shipment visibility, and service communication for sea logistics customers. This role acts as the main customer-facing contact, ensuring timely updates, proactive follow-up, and effective coordination with internal stakeholders to deliver a strong customer experience. The role is not focused on booking, documentation, or operational execution.

**How you create impact**

1. Customer Care & Relationship Management