Search Marketing Manager

Job Description

Location- Mumbai, Maharashtra

Job Responsibilities

• Critically examine the execution of Projects & troubleshoot problems on the go.
• Lead client review meetings & ensure customer delight.
• Drive client servicing and relations to ensure CSAT of 9 and above for all clients.
• Map customer expectations at a high level & evolve SEO practice to ensure customer delight.
• Work closely with the Content and SEO teams to ensure there are no errors in the work being sent out.
• Mentor managers and junior team members
• Ensure client retention.
• Ensure timely execution of projects.
• Own client status calls and communication regarding SEO and effectively communicate ongoing efforts to clients.

Requirements

1. At least 4-7 years of Client & Team Management experience
2. Experience in managing multiple projects.