Seasonal Retail & Booking Specialist

Join the team as a Seasonal Retail & Booking Specialist at the Cave and Basin Gift Shop. Create unforgettable experiences by engaging guests and supporting bookings across Banff's attractions.
This full-time seasonal role requires a passion for delivering exceptional service while maintaining a welcoming store environment. You'll provide personalized recommendations and navigate multiple systems to ensure seamless transactions. Your role is crucial in contributing to a positive team atmosphere and guest journey.
Key Responsibilities:
• Provide engaging and friendly service to guests
• Assist with both retail sales and adventure bookings
• Process accurate sales transactions and manage inventory
• Maintain high standards of cleanliness and organization
• Proactively resolve guest inquiries and concerns
Requirements:
• Proven ability to thrive in busy settings
• Excellent communication skills to engage guests
• Previous experience in customer service is a...