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Key Responsibilities

1. Leadership & People Management

2. Lead, coach, and supervise section staff.

3. Assign tasks, set targets, and monitor performance.
4. Conduct performance evaluations and recommend training or disciplinary actions.

5. Promote teamwork, accountability, and professionalism.

6. Operations & Performance Management

7. Plan and oversee daily section activities.

8. Ensure targets, KPIs, and service level agreements are met.
9. Monitor productivity, quality, and efficiency.

10. Identify operational gaps and implement corrective actions.

11. Policy Compliance & Discipline

12. Ensure compliance with company policies, SOPs, and labor standards.

13. Enforce safety, quality, and workplace discipline.

14. Address attendance, behavior, and performance issues.

15. Coordination & Reporting

16. Coordinate ...