Section Manager

Responsibilities

Process order received from distributors/customers including order entry into RPMS system, issue D/O, etc.

Process back orders to HQ

Process manual purchase orders and shipping instructions to other vendors.

Coordinate shipments with warehouse department, shipping department and HQ

Prepare certificates required for shipments

Liaise with Accounting Department on payments to be made to HQ and vendors

Follow up on all outstanding payment from distributors/customers

Investigate claims made by distributors for any shortages, mis-supply, defective parts, etc

Issue credit note upon receiving approval from superior on the claims received

Assist with the handling of incoming telephone calls

Prepare orders and sales reports and graphs where necessary

Guide onboarding admin executives on duties to foster good training practice

Any other duties assigned within the course of work

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