Security Area Manager

Compilation of site specific standing operational procedures (SOP's) as well as the training of Security Officers and job descriptions (JD's).

Manage the performance and productivity of workforce by daily communication and providing feedback on results.

Ensure compliance to the company policies and procedures and manage the disciplinary process.

Implement and maintain measures to ensure safe and healthy operating environments.

Conduct continuous risk assessments and advice the customer on risk-mitigation strategies.

Conduct monthly customer satisfaction surveys and implement continuous improvement initiatives.

Attend to incidents, conduct investigations and draft investigation reports.

Manage customer and staff complaints promptly, accurately and effectively;

Ensure contract profitability through the efficient rostering of Security Officer including the management of leave and leave relievers.

Scheduled Duty Manager/stan...