Security Technician - Service

Convergint is looking for a team-oriented, senior level Security Service Technician, to join our amazing culture in our Ottawa, ON location. In this position, you are responsible for providing customer and technical support for installed systems that may be complex. Services and supports existing customers by responding to service calls, carrying out Customer Support Programs and small projects business.

Overview

Join to apply for the Security Technician - Service role at Convergint .

Responsibilities

• Responds to all types of customer service calls, scheduled maintenance calls, and emergency and after-hours calls on a timely basis; will diagnose, troubleshoot, repair and debug a substantial variety of systems for complex problems. Uses advanced troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. Commissions projects as necessary.
• Identifies and resolves problems for all type...