Seller Support Specialist

Woolworths Group (Australia and New Zealand's largest retailer) launched Woolworths Market Plus (WMP) in October 2023. WMP is the coming together of three businesses (MyDeal, BigW Market & Everyday Market).
WMP is a new platform for businesses to both sell and manage products across the Woolworths Group Marketplaces. A curated customer destination, bringing together a trusted ecosystem comprising three core banners: MyDeal, Everyday Market and BIG W Market. We have grown in the last year and now operate primarily across three hub locations: Manila, Melbourne & Sydney.
We are seeking an experienced Seller Support Specialist to work with our seller base to nurture business relationships and help them grow their success on our marketplace platform.
Responsibilities
Respond to sellers via tickets and phone for queries including administrative, technical and operational matters
Address basic technical issues
Liaise with other teams such as Technical, Customer Service and S...