Senior 2nd Line Engineer

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Job Title: Senior 2nd Line Engineer

Location: Kuala Lumpur, Hybrid working

Type: Permanent

We are hiring for a Senior 2nd Line Engineer to join us in our Kuala Lumpur office. In this role you will be

dealing with 2nd line and 3rd line support issues across the full array of IT Infrastructure. This includes the full O365 suite, Azure, SCCM, Intune to name but a few. The role will provide technical on-site, face to face VIP IT support, within a BAU environment, including installation, troubleshooting, problem resolution and maintenance.

Key Responsibilities

• Must have extensive VIP & Executive level support experience.
• Maintain and Support meeting room equipment to a high standard and be available when required to resolve any AV related issues.
• Proven track record of problem ownership & re...