Senior Account Administration Officer (Ottawa)

Join a purpose‑driven winning team, committed to results, in an inclusive and high‑performing culture.

Responsibilities

• Champion a customer‑focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge.


• Demonstrate a desire to pursue a career in MD Operations by leveraging experience and working cross‑functionally, adding value and contributing to Account Administration’s objectives.


• Be responsible for oversight of team‑wide processes, controls, and queue management related to the administration of client accounts, including account openings, account maintenance, account funding, and internal and external transfers.


• Develop and maintain a deep understanding of relevant subject matter among peers through leading training activities, providing coaching and feedback, and approving work instructions.


• Assist with processing transactions ass...