Senior Account Collector (Pacifico, Tijuana)

Descripción y detalle de las actividadesWe are looking for a highly organized and self-motivated Senior Account Collector to manage the accounts receivable portfolios for Brady US, Brady Canada, and Brady Mexico.Managing outstanding receivables, resolving customer disputes, and ensuring timely collection efforts.Experience with SAP and knowledge of electronic invoicing, particularly for Mexico, are essential.Experience with Mexico's electronic invoicing (SAT) requirements and regulations (for managing Brady Mexico portfolios).
Key ResponsibilitiesProvide customers with account statements, invoice copies, and supporting documents as required.Research, analyze, and resolve customer deductions and disputes (e.g., pricing issues, shortages, freight discrepancies) using tools such as SAP and Get Paid.Maintain a high level of customer satisfaction by providing timely and effective solutions to accounts receivable concerns.Work with customers to negotiate payment schedules, ensuring co...