Senior Account Collector (Pacifico, Tijuana)

Descripción y detalle de las actividades

We are looking for a highly organized and self-motivated Senior Account Collector to manage the accounts receivable portfolios for Brady US, Brady Canada, and Brady Mexico.

• Managing outstanding receivables, resolving customer disputes, and ensuring timely collection efforts.
• Experience with SAP and knowledge of electronic invoicing, particularly for Mexico, are essential.
• Experience with Mexico's electronic invoicing (SAT) requirements and regulations (for managing Brady Mexico portfolios).

Key Responsibilities

• Provide customers with account statements, invoice copies, and supporting documents as required.
• Research, analyze, and resolve customer deductions and disputes (e.g., pricing issues, shortages, freight discrepancies) using tools such as SAP and Get Paid.
• Maintain a high level of customer satisfaction by providing timely and effective solution...