Senior Account Manager - Customer Growth & Success

**Senior Account Manager - Customer Growth & Success**:
Remote (US Time Zones Preferred) | Full-Time
**Empower Clients. Drive Expansion. Deliver Results.**
A fast-growing, AI-powered SaaS company is looking for a **Senior Account Manager - Customer Growth & Success** to lead post-sale relationships and unlock new opportunities across high-value clients. You’ll work at the intersection of customer satisfaction and revenue expansion, ensuring every account is nurtured, retained, and ready to grow.
**What You’ll Do**
- Own the client lifecycle post-sale—from onboarding through renewals and upsell
- Build trusted relationships across a portfolio of mid-market and enterprise clients
- Deeply understand each client’s goals, workflows, and adoption path
- Proactively identify growth opportunities and collaborate with sales to close them
- Conduct regular success reviews, planning calls, and product feedback loops
- Monitor account health and intervene early to re...