Senior AI Developer

We are seeking a Senior AI Developer to join our AI Centre of Excellence at Manulife Asia based in Singapore. As a key driver of our AI and Generative AI initiatives, you will spearhead the development of innovative solutions. Your focus will be on harnessing Generative AI technologies like prompt engineering, retrieval augmented generation, function calling and agentic approaches and scaling them across Asia. These initiatives will empower us to derive actionable insights from data, optimize operations in contact center, underwriting and claims and enhance our sales, products and services to meet customer needs effectively. Your leadership will be instrumental in propelling our Customer Experience, Personalization, Operation transformation, and Digital initiatives in alignment with our established roadmap.



**Position Responsibilities:**



+ Working with a team of Data Scientists, ML Engineers and AI Developers to build and support Gen AI services in...