Senior Airport Services Agent - Helsinki

Job Purpose

At Emirates, we connect the world through our global hub in Dubai, ensuring our customers always 'Fly Better'. As one of the most recognised and admired brands globally, we are driven by innovation and excellence. Emirates is starting operations at Helsinki and looking for our first team of Senior Airport Services Agents that will support our passengers and partners with delivering outstanding services.

What You’ll Be Doing

You’ll be at the heart of the Emirates customer journey, delivering a smooth, friendly and professional service across check‑in, boarding, special services, baggage, ticket desk and lounge operations.

From welcoming customers at check‑in to supporting on‑time departures, handling premium customer needs, resolving baggage or travel issues, and assisting with ticketing and reservations, you’ll help make every journey seamless.

You’ll also support the wider airport team by keeping operations running efficien...