Senior Analyst for Workflow Solutions

Join Ricoh's Graphic Communications team as a Senior Analyst, specializing in Production Solutions. Your mission: enhance workflows and satisfaction through technical leadership.
This position demands deep knowledge of integrated hardware and software solutions, focusing on cut sheet and wide format printing. Early engagement in the sales cycle allows you to understand customer needs and guide implementations effectively. Your expertise will directly contribute to the professional services revenue of the organization.
Key Responsibilities:
• Lead technical support for sales initiatives
• Collaborate on solution demonstrations with local teams
• Ensure precision in finalized hardware and software orders
• Guide implementations to boost customer satisfaction
• Maintain ongoing skill development and training
Requirements:
• Bachelor’s degree in Computer Science or IT
• G7 and Fiery Expert certification required
• Over 6 years of experience in service solut...