Senior Application Consultant (Restaurant Software)

Comsys Software

Full-time Cairo, Cairo Governorate Computer Occupations

Posted:

March 02, 2026

Location:

Cairo, Cairo Governorate, Egypt

Job Description

 
  Job Description 
 Installation and Configuration of client PCs, Application server, Database server and system packages in a professional manner.
 Conduct the front office Hotels & Restaurant Management solutions training, database and application configurations matching between the customer needs and the application standard as well as providing effective on site “Live Coverage” to the required standard.
 Troubleshoot and respond to system problems/requests by providing detailed resolutions to supported customers within the per-determined time-frame of the contracted service level agreement.
 Effectively document cases clearly and concisely with actionable steps taken in the Tickets system following established procedures.
 Follow through with customers whose issues are not closed to Identify solutions to work around open issues / problems that are under investigation or pending resolution to the tickets assigned by a T...
                

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Job Overview

Job Type: Full-time

Location: Cairo, Egypt

Posted: March 02, 2026

Deadline: April 11, 2026