Senior Application Support / Production Support Analyst (Contract)

About the client: Our Client is MNC bank

• Work in team of Service Delivery to resolve Production Incidents.
• Perform unit and system integration testing for the production incident resolutions
• Support user acceptance testing for production incidents
• Manage and work with Technical team to implement solution that meet Business Requirements and are in alignment with organization’s business objectives.
• Troubleshoot, debug and provide production system support
• Coordinate with internal teams and vendors to resolve application and system issues
• Recommend and execute improvements
• Partner with users to understand Business needs by reviewing the Requirements specifications analyze impact to the application.
• Execute tasks related to project / change request / maintenance request

• Degree in Computer Science or related discipline...