Senior Application Support Specialist / Application Analyst

We are seeking a highly skilled Application Support & Analysis professional to manage, support, and optimize enterprise business applications. The role is responsible for ensuring system stability, performing advanced troubleshooting, analyzing business requirements, and supporting integrations across mission-critical platforms.The position may operate at Senior or Expert level depending on experience and technical depth.

Key Responsibilities

• Provide Level 2/3 application support for enterprise systems (ERP, CRM, HRMS, Finance Systems, etc.).
  
• Analyze application incidents, identify root causes, and implement permanent fixes.
  
• Monitor system performance and ensure high availability and reliability.
  
• Work closely with business users to gather requirements and translate them into...