Job Description
About the Team
The Claims team at Navi is responsible for delivering a fast, transparent, and customer-first claims experience. From initial intimation to final settlement—whether cashless or reimbursement—they manage the end-to-end process with a strong focus on accuracy and turnaround time. The team works closely with the Hospital Partnerships team to streamline coordination and uses data-driven insights and process automation to improve claim resolution speed and customer satisfaction.
About the Role
Senior Associate I - Field Investigator
This role involves end-to-end responsibility for identifying and addressing potential fraud in medical claims. Key activities include reviewing claims for triggers, planning and overseeing field investigations, engaging with treating medical staff, guiding and training investigation teams, analyzing data for informed decision-making, and collaborating with internal and...
Apply for this Job
Submit your application for the Senior Associate I - Field Investigator position at Navi.
Apply Now Save for Later