Senior Associate Networking Technical Services (TS) Systems Integration Specialist

**Job Requirements**



**Job Profile Summary**



The Senior Associate Networking Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs).



This role performs configurations, actions installations and attends to break/fix events.



This role works towards associate to professional level certification, whilst at the same time developing business knowledge.



**Key Responsibilities:**



+ Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle

+ Takes responsibility for problem resolution and troubleshooting during project lifecycle

+ Escalates complex problems to the relevant third parties.

+ Assists with the documentation of standard opera...