Senior Associate, Patient Service Operations

Become a pivotal part of SNEC's patient service operations as a Senior Patient Service Associate. Engage in both administrative and clinical services to enhance each patient's experience.
This position involves coordinating patient services, from handling registration to providing insights on pre-operative processes. You will assist in clinical assessments and ensure patients receive the guidance they need. Strong communication and interpersonal skills are essential, as is a dedication to maintaining SNEC’s high service standards. Your contributions will help foster a smooth patient journey throughout their care.
Key Responsibilities:
• Execute patient registration and billing functions
• Support patients during eye examinations and tests
• Coordinate pre-operative appointments and counselling
• Prepare clinic reports and collaborate with healthcare staff
• Participate in process improvement discussions
Requirements:
• Diploma or equivalent with at least 1 ye...