Senior Associate

Responsibilities
Provide documentation services, including administrative and logistical support, in the timely conduct of the following:
annual operational planning;
mid-year review of accomplishments;
year-end review of accomplishments;
monthly ISO meetings; management reviews; and
other Centre-wide activities in the areas of planning and quality management as may be identified
Provide technical assistance in achieving ISO certification of the Centre by performing all related tasks as may be identified by the QIPU Senior Officer or the QSMO Manager, particularly the following:
Ensuring complete, accurate, and up-to-date documentation of the Centre's Quality Management System;
Conducting client satisfaction surveys, including review and audit of Centre processes and procedures to ensure compliance with and adherence to the Centre's quality management system and the requirements of certification standards; and
Working closely with members of the C...