Senior Associate ServiceNow - Cloud & Infrastructure Operations

Overview

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

Responsibilities

• Assist clients in optimising operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software.
• Build meaningful client connections and relationships.
• Manage and inspire team members, anticipating needs of teams and clients to deliver quality results.
• Navigate complex situations, ask questions, and use ambiguity as growth opportunities.
• Interpret data to inform insights and recommendations.

Key Skills and Knowledge