Senior Associate Specialist, Customer Service

Celanese Corporation

Full-time Qinhuai District, Jiangsu Information and Record Clerks

Posted:

February 25, 2026

Location:

Qinhuai District, Jiangsu, China

Job Description

Overview
 综述: Senior Associate Specialist plays a key role in fulfilling customers’ order for the Performance Material business. She / he is responsible for perfect order fulfillment within the order to cash process to ensure customer satisfaction. Order to cash includes order entry, pricing verification, order tracking, customer service/problem resolution, assists with collections and master data maintenance, billing coordination, complaint handling.
 Responsibilities 职责: 
Ensure perfect order fulfillment of orders and resolve issues as required. 
Key customer service contact for customers and/or service providers.
Maintain key internal relationships including Order coordinator, Sales, Logistic operation, Import/Export, Supply chain planning, Scheduling, Product manager, Trade compliance, Credit, Accounting, Tax, Financial Shared Services, Quality etc.
Update customer master information in SAP including clarif...
                

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Job Overview

Job Type: Full-time

Location: Qinhuai District, China

Posted: February 25, 2026

Deadline: April 06, 2026