Senior Associate/Manager, Knowledge Experience

(What the role is)

The Knowledge Experience team shapes how our organization works, collaborates, and learns. We work closely with teams across the organization to understand knowledge needs, experiment with solutions, and drive adoption of practices that enhance how we work. Through these activities, we help build organizational capability and ensure critical knowledge is accessible to support both day-to-day operations and strategic initiatives.

(What you will be working on)

In this role, you will:

• Design and evolve knowledge architecture that supports strategic initiatives, innovation, and cross-functional collaboration across the organization

• Partner with internal teams to capture strategic decisions, rationale, and insights; organize this knowledge to enable enterprise-wide understanding and informed decision-making

• Experiment with AI tools and emerging technologies to enhance how teams discover, acce...