Senior Bilingual Disability Claims Consultant

Become a pivotal part of Sun Life's team as a Senior Bilingual Disability Claims Consultant. This role focuses on managing litigated claims while enhancing customer service excellence in a hybrid work environment.
As a senior consultant, you will lead a block of litigated disability claims and escalate complex cases. Your expertise in litigation management and disability strategies will drive financial outcomes and improve client experiences. Collaborate with colleagues and provide leadership, presentations, and mentorship within a dynamic work environment.
Key Responsibilities:
• Manage litigated claims with a strong customer service focus
• Represent Sun Life in mediations and judicial proceedings
• Instruct legal counsel on claims disposition
• Provide complex case management leadership
• Identify improvement opportunities for service excellence
Requirements:
• Bilingual in French and English (oral and written)
• 5+ years in disability case management