Senior Business Analyst

Define, assess, and optimize end‑to‑end insurance and claims processes

Identify process gaps, inefficiencies, and opportunities for automation or transformation.

Requirements Elicitation & Documentation

• Lead requirement‑gathering workshops with SMEs, product owners, and cross‑functional teams.
• Translate business needs into clear, concise user stories, epics, and acceptance criteria.
• Document functional and non‑functional requirements, use cases, and business logic.
• Ensure alignment of requirements with product vision, compliance needs, and system capabilities.

Techno‑Functional Collaboration

• Provide techno-functional insights to development and QA teams.
• Formulate feasibility of user stories and help technical teams in solution design.
• Work closely with architects to evaluate API requirements, data flows, and system behaviors.
• Assist in data analysis, report...