Senior Business Analyst, Operational Excellence

Time Type:

This role supports operational performance improvement, drives digital solution development, and leads continuous improvement initiatives. It requires strong analytical skills, solution design capability, and effective cross-functional collaboration.
A. KPI Performance Support
• Support Operations teams in interpreting KPI logic, definitions, and performance drivers. 
• Monitor KPI trends, identify performance shortfalls, and support root cause analysis. 
• Work with cross-functional teams to drive corrective actions and improvement plans. 
• Provide insights and recommendations that help operations sustain KPI performance.
B. Digital Solution Development & Technology Enablement
• Identify opportunities to digitalize or automate operational processes. 
• Design, develop, and prototype digital solutions using low-code tools, automation platforms, or programming languages. 
• Collaborate with IT...