Senior Business Analyst

Role Overview
We are seeking an experienced Business Analyst with strong domain expertise in Telecommunications and Network Operations Center (NOC) environments. The ideal candidate will play a key role in bridging business and technical teams, driving requirement clarity, and ensuring high-quality documentation and delivery across mission-critical telco initiatives.
Key Responsibilities
Gather, analyze, and document business and functional requirements.
Translate complex operational workflows into clear user stories, BRDs, FRDs, and process maps.
Maintain high-quality project documentation including SOPs, runbooks, workflows, and knowledge repositories.
Support transformation initiatives across network monitoring, incident management, service assurance, and automation.
Work closely with NOC teams to understand real-time operations, SLAs, and escalation models.
Facilitate workshops, stakeholder interviews, and requirement walkthrough sessions.
Ensure document...