Senior Business Analyst, Virtual Care Operations

Overview

Join our team At TELUS Health, we are looking for a driven Senior Business Analyst who is deeply passionate about operational and execution excellence, and delivering virtual healthcare to millions of Canadians. You’ll play a critical role in scaling how our operations work — not just the what, but the how. As part of the TELUS Health Virtual Care (THVC) organization, you’ll lead enablement efforts, support delivery of complex projects and deep dive data to provide insightful recommendations while ensuring that the operational foundation is solid, scalable, and well‑equipped to meet tomorrow’s challenges.

You will partner closely with cross‑functional teams to uncover and address operational gaps, design and drive enablement initiatives, and translate business objectives into measurable operational deliverables. You will build repeatable processes, and ensure the tools, people, and systems are aligned for sustainable growth. We are seeking a resul...