Senior Business Analyst with SaaS Expertise

Catalis seeks a Senior Business Analyst with SaaS expertise, based in our vibrant Edmonton office. This role centers on delivering solutions and enhancing client relationships for municipal governments.
As a Senior Business Analyst at Catalis, you will lead complex SaaS implementations from requirements gathering to go-live. Your role includes facilitating client training and ensuring that all workflows align with project standards. You will be instrumental in shaping how municipal governments leverage technology for efficiency and service improvements.
Key Responsibilities:
• Maintain strong relationships with clients during project lifecycles
• Guide requirements definition and documentation processes
• Lead training and UAT efforts, ensuring client preparedness
• Collaborate with cross-functional teams to meet contractual obligations
• Proactively identify risks and communicate them to stakeholders
Requirements:
• Bachelor’s degree or equivalent profession...