Senior Business System Analyst, Salesforce

See yourself at Twilio Join the team as our next Senior Business Systems Analyst, Opportunity Lifecycle Management

About the job This position is needed to build extraordinary tools and solutions for our rapidly growing Go-To-Market teams.The GTM Systems Operations is crucial for the success and scalability of our Go-to-Market efforts. We are the drivers of the system, process, and data improvements that unlock new possibilities across the Sales, Revenue Operations and GTM organization. The Sr BA, OLM will work within the Sales Automation team to support, build and maintain solutions for the opportunity lifecycle value stream.

Responsibilities In this role, you’ll:

Collaborate with product owners, builders, and program managers to architect and manage solutions within Salesforce as well as adjacent technologies

Develop and maintain a holistic view of CRM-based processes and user personas to ensure your projects are compatible with upstream and downst...